Shipping Policy

Last Updated: August 31, 2026

At AuraLux, we work to make your shopping experience simple and reliable. Please review the information below regarding shipping and delivery.

1. Order Processing

Orders are typically processed within 1–3 business days after your purchase is completed.

Orders placed on weekends or holidays may be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

2. Shipping Times

Estimated delivery times are:

• United States: 5–10 business days
• International: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on your location, shipping carrier, customs, weather, and other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your location and the items in your order.

From time to time, AuraLux may offer promotional free shipping or other shipping discounts.

4. Tracking Information

Once your order has shipped, you may receive tracking information by email.

Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.

5. Delayed or Lost Packages

AuraLux is not responsible for shipping delays caused by carriers, customs, severe weather, holidays, incorrect addresses, or other circumstances beyond our control.

If your package appears to be lost or has not arrived after the estimated delivery window, please contact our customer support team so we can assist you.

6. Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If you enter an incorrect or incomplete address, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

7. International Orders

International customers may be responsible for customs duties, taxes, or other fees imposed by their country.

These fees are outside of AuraLux's control and are the responsibility of the customer unless otherwise stated at checkout.

8. Contact Us

If you have questions about your order or our shipping policy, please contact AuraLux customer support through the contact information provided on our website.

AuraLux